Posted by : Tom Doyle in (Web Development) 1st Feb, 2008
Don’t say anything negative about LetsHost or… we’ll take your site down!
Immature, unprofessional, crazy, outrageous… whatever you want to call it, but this thread is absolutely astonishing http://www.boards.ie/vbulletin/showthread.php?t=2055228547
To give you a brief outline of what has happened, someone on Boards.ie asked for a recommendation on where to purchase a domain name. In the ensuing responses, one guy basically said that you should steer clear of LetsHost.ie if you want a respsonsive website. He simply stated that their servers were in the US and that they could be a little sluggish.
It turns out he gets a phone call a few minutes later from LetsHost.ie, suggesting that he removes or edits the comments he made. He rightly thought this was ridiculous and decided against making any ammendments to his comments. Low and behold, the guys in LetsHost took down his website that he had hosted with them.
I can’t believe a hosting company would be this callous, but there you go! Read all about it… http://www.boards.ie/vbulletin/showthread.php?t=2055228547
Yeah that was ridiculous and a very bad way to deal with your customers.
Complains are meant to be a path to improvement of any service offered, but it proved the other way around in this case.