Another update on this whole saga that is really getting on my nerves. I can’t believe how these guys operate. The IIA should remove this cowboys from their organisation.

The latest saga surround the comments I left on eBay. Needless to say, I left negative comments. Here’s what I wrote:

Absolute scammers – delivered broken, refused repair, no postage refund

In response to this, the scumbags (sorry I can’t call them anything else) responded with a complete fabrication:

Reply by luzerntech (01-Jul-08 12:43):
Customer given a returns number for a replacement wanted a refund

For those of you that haven’t been keeping up with events, I basically returned the item looking for a replacement. Without anyone contacting me or asking what was wrong with the unit, I was told I would receive a refund. When I questioned it, they told me (and here’s the exert from the email):

“apologies ,we do not have repair service and we have received the item from the supplier as ready to send.
Anfortunately because of insufficient stock we do not have the item for the replacement”

So yet again, this crowd have shown themselves to be completely untrustworthy. I’ve so far reported them to eBay, if I don’t get my complete refund, out of principle I will take this further.

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