Posted by : Tom Doyle in (Rantings) 21st Jul, 2008
LuzernTech Apology
Tagged Under : Luzern Tech, LuzernTech
I received an apology from LuzernTech today. Maybe I’m being a bit picky, but it doesn’t seem very sincere. It sounds like a child has been scolded and forced to apologise “or else”.
It’s hardly a professional response and certainly not an example of great customer service.
Anyway, it’s closure I guess. Here’s what they sent….
thats not an apology at all imo. They are just apologising for the fact you were inconvenienced. They are not accepting any responsibility for their actions so its not worth a dime