33 responses

  1. mary
    July 23, 2008

    Great post Tom. I went through the M50 yesterday and wondered if the people employed on the toll bridge will loose their jobs now.

    The e Flow tag will also work on other tolls in the country so will these charges be applied to all other tolls not just he M50 in time? I think it is a crazy situation. The inflated cost of using the M 50 is not justified at all. I am amazed that people who use this road on a daily basis are not going crazy at this massive hike in cost. Another episode of Rip Off Rrepublic, when will it stop.

  2. Tom Doyle
    July 23, 2008

    Yes the eFlow tag can be used on other Tolls throughout the country.

    I completely agree, it’s a totally unjustified increase – but I don’t see many people complaining…. that’s the sad part!

  3. Darren
    July 24, 2008

    This is unbelievable. How exactly are none regular users of the m50 who are not registered meant to pay when they go on holidays? What about the people without credit cards as well? Go help them if they go on holidays… they have no way of actually paying the bill and so will face a €46 bill as soon as they get home…

    This really is beyond belief!!

  4. Tom Doyle
    July 24, 2008

    There are two “payzone” points in Dublin Airport – it’s like those phone topups as far as I know. Can you imagine the queues :(

  5. Emma
    July 24, 2008

    Hi Tom, I’ve heard that there will be a charge to use the M50 even if you haven’t passed thru the Toll Booth. Example – I take the Liffey Valley sliproad onto the M50 going Southbound – will I be tolled when I go down this sliproad??

  6. Tom Doyle
    July 25, 2008

    Wow – I didn’t hear anything about that. Surely the people of Ireland will come out and complain then!!?!!?

  7. Emma
    July 25, 2008

    Yeah apparently anyone using the M50 at all, regardless if they pass thru the actual barriers where the current toll booth is will now be charged – looks like they want to start the barrier free in August and then when it’s up and running start bringing in the charges at all the sliproads.

  8. Tom Doyle
    July 26, 2008

    God, do you have anymore information on this? I’d love to read up on it and voice opinion!

  9. andy
    August 6, 2008

    have a rep in every dublin constituancy for the local elections next year and the tol will be gone for good.

  10. Michael Murphy
    August 7, 2008

    Good article I was going to register until I read it. Seems to me the only way is for no one to pay and clog up the system by having them take their legal proceedings. A total rip off, but one one that should be taken lying down. Is a private prosecution that the toll bridge people will bring in order to effect payment for defaulters?

  11. david watson
    August 8, 2008

    just tried to register on eflow , they do not accept credit cards ony laser or dreict debit, will now use the back roads, what a country .

  12. JackieO
    August 8, 2008

    This indeed seems insane!
    I have to pay an additional 12 euro a month to have them administer an account they force me to open.

    If I open a video account I face a levy of .50 per usage and the same 1 euro admin fee for the account I must open.

    Or finally I don’t register at all and face a 50% price hike for not opening their costly account and have the incovenience of having to go to a paypoint to pay after the fact to pay!

    What fool thought up this system and how stupid do they think the Irish people are? I for one have no intention of paying. Just called them to tell them that too! Suggest everyone do the same and hopefully majority wins!

  13. RM
    August 11, 2008

    I am so glad I read this article. I was at the final stages of registering and was confused about the initial admin charge and the ongoing monthly admin fee so didn’t continue. Thank god. I will most definitely be ringing tomorrow to complain about this. How do they intend extracting payment from tourists? And what if someone else is driving your car and clocks up a few quid on the M50 and doesn’t tell you, perhaps because they don’t realise there are such charges or they just simply don’t realise the urgency in prompt payment?

    I think it’s so unfair that you are charged to travel both ways on this road. There should only be a charge for entering the city, not for leaving it.

  14. Kriss
    August 17, 2008

    Yea! the new system is “IRISH” alright. My neighbor and husbands license plate was stolen a couple of weeks back, I wonder if they could be used to clock up bills on the M50 toll through the camera. Not all cars are properly registered either. Yet again the powers that be set up these ridiculous systems but we do not complain enough. there have been only 14 replies to this post so far and you can be guaranteed that Brian Cowen and his crew are not spending their holidays reading them and having a rethink. I consider myself an intelligent human being but I cannot get my head around this, there is a lot of confusing information and I feel it is deliberately made unclear, as if trying to hoodwink us mere mortals. I have not registered as like so many others I do not use the toll on a regular basis. Clear and specific information leaflets should be put through every door in Dublin at least, and then people can make up their minds. In the meantime its a case of Big Brother watching!

  15. Hakan
    August 23, 2008

    I think the only solution is that nobody registers until the people who put this stupid system together realize that it is not fair at all. M50 should be free of use, it is in the city to deviate traffic from the busy city centre. Why are we paying taxes at the end, if everything that government is expected to provide to people was going to cost?

  16. Steve
    August 26, 2008

    At least 10% of the cars on Dublin roads are registered in another country (mostly UK and Eastern Europe). Are these cars going to use the road for free. How will the eToll police be able to track them down to get them to pay? This point seems to be missed in the press.

  17. Wanna
    August 27, 2008

    The article is totally incorrect, I’m sorry to say this. Please people, before jumping to conclusions and posting articles and comments like this, at least be properly informed. Otherwise you’re just alarming people for nothing, as if the public wasn’t confused enough about all this. I called their call centre and got the correct data. So, IT DOESN’T COST 40 Euros to open an account!!!! That’s the pre pay amount, if you want such a contract. Just like mobile phones, you pay 40 euros and talk until the money’s gone, than you top up again. But if you don’t want that, you don’t have to. You just get a video account and don’t pay any fees except the toll, 2.50 every time, and the money is taken from your account, no hassle. If you want a tag, you pay 1 euro a month for it and the toll fee is 2 euro each time. It depends what suits you better. So, next time before you panic just take the time to make a phone call, it will save you a lot of trouble and stress.

  18. Tom Doyle
    August 27, 2008

    Hi Wanna,

    I’m sorry but the article is not wrong. You obviously have read it completely out of context.

    It does cost €40 to open an account if you want to avail of the low €2 fee.

    As I noted at the bottom of the article, if you want to register for the video account, it’s free, but you will only get through the toll for €2.50, NOT the €2 being advertised.

    So please before you jump to conclusions, please read the article in full.

    Tom

  19. Vanessa
    August 29, 2008

    I have enquired and the 40 EURO is a start up amount of credit which can be used for future passages so it is not a fee, just wanted to eliminate any misunderstandings.

  20. menton
    August 30, 2008

    I work for a car rental company (Thrifty Car Rental) and this is a nightmare. Great points on the yearly charges and false advertising. Can you imagine passing through the toll on the way back to the airport and having to find the pay station in the airport? The NRA want to the car rental companies to act as toll collectors…

  21. JackieK
    September 16, 2008

    I have just checked my account that we signed up for as living southside working at the airport etc etc and we are being charged 4.10 for each passing?????? I thought it was €2 ifyou registered. Furthermore that is correct re the side roads…. you get a gizmo in a holder that you stick on your screen – the idea is that we all crash as we slide these things in the holders to go through – as they will clock up if you are in the vicinity – hence you are to replace it in the metalized bag!!! I look forward to the pile Ups!!!! This is crazy….

  22. Mark
    September 24, 2008

    Hi
    I went trhough the toll twice in the last month and hardly ever use it so wont be getting any tags. I paid immediatly online both times and still recieved a demand for payment after. The letters I got incidently were four A4 pages heavy duty paper. They must have a huge carbon footprint and and even bigger wallett to be sending that stuff out to every tagless car that goes through the toll.Its typical anyway ,In Ireland we should expect to be treated this way it comes from the top down and of course people just moan and then pay. Its the Celtic cute whore syndrome.

  23. Mark
    September 24, 2008

    P.S. What alternative routes are good for getting from D24 to Airport

  24. pete
    January 24, 2009

    i find you all very narrow mined the traffic is much better now and if you took the time to actually look into the different options for registering it would save a lot of hassle

  25. Tom Doyle
    January 24, 2009

    @Peter – I don’t get your point at all. We’re narrow minded because we didn’t check out all the options?

    Eh, well I certainly did and none of them made sense. The fact that we should have to “look into” the different options shows how narrow minded eFlow are.

    If you were any sort of decent company you would have taken the time to make things clear instead of peddling rubbish in your advertising campaigns.

    Look at your website for example…. It is probably the worst site for explaining any of the options available. People have had to resort to coming to blogs like this to get information and it’s clear that it’s not always the right information!

  26. Liz
    January 29, 2009

    Great points all of you! I live in Wicklow and have been royally scewed by eflow. We went twice (and back) to the airport last october and paid €12 (have bank statements to prove it) and then were charged 4 lots of fines (44 each in total, I think) While that was “in dispute” we got further “fines” of €100 on top of each one…total of €576!!!! We have threathened solicitors etc and finally got it reduced to THREE journeys (we obviously didnt come home, according to them). We tried to pay the €9 but they would only accecpt €3…that was last month..now this morning have received fines for the remaining two ..was just on to little smarmy boy on other end…theyre obviously trained to be calm and smarmey…I told him Im going to see my solicitor. This harassment can not be right.

  27. dominik
    May 21, 2009

    A few days ago I drove to Dublin Airport for a short vacation. Then I did not know how the eflow system works. I assumed that the M50 north toll bridge was temp. out of service. At home I got the letters stating that I have to pay the 2 times 3 Euro charge plus an additional 6 Euro fine. I am just wondering if I am really the last person living in Ireland who did not know of this system (You have to pay within 24 hours otherwise you get fined!!). I can’t understand why the Irish people don’t rebel against this rip off nonsense… I am sure that this awkward system could never be installed in any other EU country – The people protest against it!

  28. kevin
    June 30, 2009

    I passed over the toll bridge and when I got back from holidays – They were looking for 46.50 each way. I was still able to pay the 12 euros that was 2 days overdue. I sent them an email telling them I had paid.

    I have read the bye-law on http://www.nra.ie/PublicPrivatePartnership/TollingDocumentation/file,15356,en.pdf but am going to refuse to pay any more. It is extortion.

  29. Den
    November 6, 2009

    Hi everyone.All comments are grate,but the sums are low.Ha-ha… I mean,Ye all were lucky enough to pay all charges sooner or later. I am going through that bloody M50 just about few times a year and never knew about e-flow,until I got the letter from them ,with the charge of 6 euro.Paid that same day.In fact after I gave them a call I’ve descovered there are about 5 more charges of 45 Euros each for not paing in time.I’ve explained to the lad there that I never heard about it,he said not to worry,and just pay the last one and we are cool.
    Now its getting to crazzy… A month later I got the letter from their soliciting company with the charge of 152 Euro.Gave them a call-Eflow said the case forvarded to solicitors,solicitors said that they have 7 charges 152 Euro each for me,which comes to about 750+Euro… And if I wount pay it all in 7 days(which I wount) they forvard it to court…
    Waiting oral deal now…
    Nearly crying now.This is wors then electric shock. Would any one give me any advice how to act now? Should I hire my own solicitor or should we all group together and protest against this rip off…? Den.Cork.

  30. Den
    June 6, 2010

    Hi everyone.This is a continuation of my comment(November 6th 2009).
    I’ll take it short…
    Got a bunch of mean calls and letters from eflow’s soliciting company(bunch of f****rs),told them that I have not done any criminal and I do not see what for I should pay,I’m paying all taxes so the roads ment to be free + not able to pay so much for nothing.The anwer was court on the way and my credit history will be damaged.Told them,that I don’t have any credit history so f***k you and your eflow.Not a sound since.
    So I believe it’s just a fool’s trap.Very sound like mafia.They keep mean attitude and if you are weak person you fall for that and pay,but if you lovely stubborn fella they leave you alone.
    Innocent people of Ireland, that is a daylight robbery,don’t fall for that…
    If you haven’t done anything don’t be affraid of court…
    Be strong,fight for your right…

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