Posted by : Tom Doyle in (Bad Sites) 11th Sep, 2008
Worst site of the week - IrishBroadband
Tagged Under : User experience design, UX, Website, World Wide Web
I was finding it hard to find one this week. Most sites I’ve been on have been pretty good this week, until I went looking for a broadband package…
www.irishbroadband.ie - has to be one of the worst sites I’ve been on in a long time. Aesthetically it’s clean and bright, but from a functionality and UX point of view it is terrible site.
For example, when you choose “Business Users” from the homepage, you get 3 boxes. SOHO, SME’s & Corporate. When you’ve decided which one you are, there is a button that says “Find out more”. Fair enough… However when you click this, you get a little pop-up box that has a small description and two large buttons. One says “Full Story” and the other “Order Now”. “Full Story” means absolutely nothing to me and is completely out of context and I certainly don’t want to order anything yet, so eh.. I’ll just click off. I should have clicked “Full Story” as I would have got more information on the product, but that wasn’t very clear. There are plenty of examples similar to this on the website.
Poor website, which I imagine was developed in-house.