Posts Tagged Web Design Ireland

Online Marketing has gone to the dogs

It’s been nearly 8 years now since I started online marketing company 2bscene. At the time, there weren’t many dedicated online marketing companies around. Most companies offering online marketing services were either web design or advertising agencies trying to cash in on what was clearly going to be a massive growth area of business.

Search Engine Optimisation was still pretty much in it’s infancy and I had built up 4 years experience of search engine optimisation of websites before I started 2bscene. God, in those days it was a hell of a lot easier to rank than it is today.

Of course, Google Adwords wasn’t around then, so there were fewer online marketing opportunities. That’s why we suggest using Web Chimpy they can truly market your company and help boost your business. We did have a number of online advertising options, but they were limited generally to banner advertisements and advertorials.

There was nothing as popular, nor as effective as Google Adwords is today. Banner advertisements were beginning their steep decline in click through rates and search engine optimisation was hardly heard of.

In fact organic search engine optimisation was the only real option for many businesses to get found online, yet little knew about this little secret never mind recognise it’s potential.

I have to admit, I didn’t come from a marketing background when I started 2bscene. I naively opted to study music and live my dream rather than contemplate choosing a college course that would enhance my career! However marketing was something that always interested me greatly.

I had gained significant marketing experience (and interest) in the companies I had worked with before setting up 2bscene and felt I could effectively build and grow a company selling online marketing services. Online marketing was a new and exciting way for businesses to promote their brand and there were very few companies offering the service in Ireland. Therefore the only thing I could be judged on was the results I achieved.

Fast forward 8 years and oh how the landscape has changed.

I had many reasons for setting 2bscene up as a solely online marketing services company. One of the main reasons was to distinguish my business from other web design companies.

At the time web design companies were popping up all over the place, everyone you talked to knew someone who was a web designer. Of course, you could still only count the good ones on one hand, but the surge in growth of these cheap and nasty web design companies was rapidly helping to deteriorate the web design market. From students working from their parents bedroom to the fly by night web designers who have disappeared off the face of earth, they all did little to enhance the reputation of a “web designer”. In fact, they did the complete opposite.

I get it all the time from new clients “we had a falling out with our web designer” or “we can’t get in touch with our web designer”. The perception of a web designer followed through in many advertising campaigns with the likes of IBM featuring web designers off snowboarding while their was a disaster taking place at the office. Web designers became a breed of people who could simply not be trusted to be there in a time of need.

The student type web designer brought web design to a level where a lot of people expect web designers to work for free or next to free. In their naive approach to business, they’d undertake to do a job only to realise they would bore with the client and their requests quite rapidly. In some cases, they thought the best solution was to do a huge amount of work for free in order to get the client off their backs. And of course, there were those who simply said the job is too big for me and disappeared, never to be contacted again.

Now the same thing seems to be happening with the online marketing industry. In fact, everyone wants to be or claims to be a search engine optimisation expert nowadays. I’ve never in my life encountered so many people in any other industry I’ve worked in, that claim to know more than the expert they have hired to do the job for them.

A times it can be a major struggle to have a reasonable discussion with a client/potential client about how best to market their website. There are a lot who feel that they are near experts in search engine optimisation because they have done “a lot” of research on the subject. A little knowledge is probably the most disruptive of all.

It doesn’t help much when businesses like “Snap Printing” decide that they are all of a sudden web marketing and web design experts because they now offer these services to clients. Pretty much all of our clients have been approached by UK online marketing companies offering to get their site listed at the top of Google for €x per month which is clearly a total scam. Yet, clients still question and compare the work we do, to what these shower offer.

Look let’s face it, search engine optimisation is not rocket science and is not hugely difficult when you know what to do. Anyone who has done even the most basic research on search engine optimisation could possibly rank a site for a non competitive keyphrase, that’s fact. But there is one key skill to search engine optimisation that I feel is the most important strength and that is… experience. Because search engine optimisation is changing all the time, having the experience to notice the changes that have occurred and why makes the job a whole lot easier.

Google Adwords and other pay per click solutions are similar. Pretty much anyone can get an account set up and get your site listed in the top results, but the value add from a professional comes in when they help you get the most bang for your buck. Experience is what makes the pros stand out from the rest.

I find it incredibly sad that the industry has come to this as I feel like the bubble is about to burst on the whole industry. In the past, there was a massive burst bubble for the web design industry. Web designers admittedly charged well over the odds for a simple website that never had a chance of generating a return on the investment. This led to many businesses believing that having a website was not a worthy investment for their business and opted not to have one at all. Web designers in the past year saw a massive rush by the companies without websites finally realising that the web was the way to go, but again a lot opted for the cheap option rather than choosing a true professional to do the work.

When I look around at the new so called experts that are leading the industry today, I find it hard to see any real quality. It seems to be the same old faces who you can rely on and trust. The problem with that is that a lot of these are too busy to handle the smaller clients and therefore the smaller online marketing companies are picking up the pieces and doing a pretty woeful job.

A recession is no better time to weed out the poor companies, but I just hope it doesn’t take too long for these guys to get found out!

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How much does a web design cost? Real Web Design Costs

It’s over a year since I wrote a similar article to this one on what it costs to design a website. Surprisingly, since that last post and with all the turmoil that is happening with the global and Irish economy, little has changed in terms of pricing. What has changed however, is the number of small web design companies popping up all over the place offering cheap web design solutions. I personally take no issue with these companies, unless of course they start comparing their work to the work a professional web design agency.

The problem with web design is that generally speaking, most people don’t actually understand what it takes to design and develop a website. I know from even my circle of friends, they would expect the building of a website to be something that can be done in a few clicks of a button. Of course this is a possibility and one of the reasons there are so many cheap and nasty web design companies in the market today.

We regularly get people telling us that we are “much more” expensive than other quotes they have received. In this case we always ask them to provide us with the proposal from the other company to see where the difference in price lies. In most cases, they are comparing apples with oranges. The service we offer is far superior to the cheaper alternatives. There are of course the exceptions when I can’t even contemplate why a company is going in so cheaply.

Like with every professional service, I think it’s best to look at things in context when discussing pricing around a service you require. Hopefully this article will open most peoples eyes into how a professional website is cost-ed and why.

Web Design Pricing
When we get a call from someone looking for a website designed, the first thing we ask for is an idea of other sites that the client is trying to emulate for their own business. This isn’t to plagiarise their ideas, but for us to get an idea of what the clients expectations are. Our next question would be related to the websites functionality, e.g. do you need to sell anything online, what level of interactivity do you want with the client etc.

Generally speaking, the answers provided will lead us two ways, one needing more questions answered or two, in a position to put together a proposal for the costs involved in the project. With the information received from the client, we can the plan the time we feel is required to deliver a finished website based on the clients brief. If it’s a complex project, it can take quite sometime to put together time-frames expected.

Time Required to Build a Website
Let’s take a simple brochure type website, with a Content Management System as an example of the time  required to deliver such a website.

  1. Design
    Design is a strange procedure that can’t be timed to an exact time-frame. There’s a massive level of creativity required and therefore, you can’t rush it. A typical design can take anywhere from 2-3 days to meet the initial design brief and at that stage, you will probably have one or two ideas developed.

    In all our projects, we work with our client to get a design that they are 100% happy with. If they don’t like what we have delivered, we will keep working until we get exactly what the client wants. Luckily enough, in most cases we don’t have a problem with it going beyond the 2-3 days allocated.

    Total Days: 2-3

  2. Design preparation for CMS integration
    Once the design has been fully signed off, we move onto preparing the agreed design for the CMS integration. This means developing the necessary HTML, CSS and JS code etc. This can take up to 1 day to complete.

    Total Days: 1

  3. CMS Installation & Design Integration
    As soon as the design has been cut up and is ready to be integrated, we start the process of installing the CMS. Depending on the CMS chosen and the complexity of the design, this can take anywhere from 2-3 days to fully integrate. At this stage, we also look after any functionality issues, such as forms, login systems etc etc.

    Total Days: 3-4

  4. Content Insertion
    The final build stage is the insert the content provided by the client. Typically we do a maximum of 15-20 pages of content for a client and then train them up on how to use the CMS to insert their own content if they require more.

    Total Days: 1-2

So there you have it, that’s a typical example of the time required to build a very basic website with a CMS. I haven’t included the time required for meetings, design briefing or testing. The basic nuts and bolts of building the website will take at least 7-10 days, yet it generally takes 4-6 weeks before the whole process is completed.

Web Design Costs
We charge per project basis. It’s not easy for me to give a set figure for the cost of the design and development of a website because requirements differ so much from client to client. Typically speaking, we would be charging anywhere from €2,500 – €3,500 +VAT for a typical brochure site with CMS.

To some that sounds quite expensive, but let’s break that down further to see where the costs come in.

a) Web Designer / Web Developer

A good web designer/developer’s annual salary will be anywhere from €30-40k per annum depending on experience. Since we need two people working on your website design, let’s take a mean salary of €35k per annum.

It costs the employer just over €790 per week (accounting for holidays) to have someone working on the project. The total cost for a 2 week project is therefore €1580

b) Project Management / Meetings
With any project, there is a certain level of project management required. Project management means meetings. As much as we can, we try to have meetings on-site, but most of the time it makes more sense to meet with the client in their offices. This obviously takes someone’s time and costs money for travel etc.

c) Rent, Calls & Other Misc.
A necessary evil of running a business, but we need to put a roof over our heads and buy PCs, phones broadband connection etc etc. Without all this, we wouldn’t be a web design company.

You can throw your own figures at b and c – but even with the lowest level, you can see there is very little margin in the costs charged for designing a simple website.

Cheap Web Design

So now that you’ve seen what the costs involved in developing a typical website, let’s look at how a cheap web design business operates. I say business as opposed to “company” because a lot of these businesses are one man operations run by self employed individuals working from home with little overheads etc. Other cheap web design companies will outsource their work to cheap labour countries such as India, Pakistan or China.

  1. Design
    Generally speaking, most of these companies do one of three things when it comes to the design aspect of a website.

    a) Download  and use freely available templates from the Internet. They then do some basic customisation of the design such as include your logo and other graphical material.

    b) Purchase already created designs from Templatemonster.com or similar websites. Again, there is a certain level of customisation required in this case.

    c) Outsource off-shore – absolutely nothing wrong with this, but the quality tends to be pretty poor.

  2. CMS Integration
    The majority of the cheap web design companies use one of the many freely available CMS solutions such as WordPress, Joomla or Drupal. Apart from being really easy and quick to install, there are thousands of online resources where they can download free templates to use for their website theme.

Typically speaking, someone could put together one of these cheap websites, that will potentially look like thousands of other websites across the Internet in less than 2 days. If it takes them longer than this, either you are a nightmare client that is expecting too much or they don’t know what they are doing!

The bottom line is that if you want your website design from a professional design agency, expect to spend anywhere from €1,500 to €4,000 for a brochure type website. If you want to go the cheap route, don’t spend more than €500 – otherwise you are being ripped off.

I hope all the information above gives you a good idea of the complete disconnect between cheap web design and professional web design. I’m not saying it’s a bad thing to use a cheap web design company, but before you start comparing apples and oranges make sure you completely understand what you are getting from your web designer.

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