Suvarnabhumi Airport, Bangkok, Thailand - betw...
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I’ve been one of the poor unfortunates caught up in the whole flight cancellations due to the volcanic ash across Europe.

My wife, 2 year old daughter and I arrived at the Suvarnabhumi airport on Sunday in Bangkok, well aware that there could be difficulties with our flight home. Before we travelled to the airport we tried numerous times to get through to Etihad Airlines phone line without luck. After checking our flight details online and noticing it was possible to check in for our flight online, we had no choice but to drag all our belongings to the airport and see what was going to happen.

We travelled to Thailand with my wife’s family and friends who were there for a wedding. We decided to stay and little longer than them. Their connecting flight was cancelled when they arrived in Abu Dhabi from Bangkok and the airline had been putting them up in a 5 star hotel with 3 meals a day. So we thought, if that was our only option from the airline, that we would do the same rather than being stuck in Bangkok with no accommodation arrangements etc.

When we got to the airport, we headed straight for the Etihad customer service desk. Of course, it had one of the longest queues in the airport. We queued for about 45 minutes, when a shout came from behind the service desk that “anyone travelling today can go straight to check-in�. We thought to ourselves “right that means we are being sent to Abu Dhabi at least�.

After queuing for another 30 odd minutes, we were ushered to a separate check in desk for people hoping to travel to Dublin. When we got there, the Etihad check-in girl, handed us a piece of paper with new flight dates and said “goodbyeâ€?. The flight was for 10 days later, the 27th of April. I asked her was this all they were doing, well aware of the rest of my wife’s family’s plight. She said yes and walked off to talk to the next unfortunate soul. I know it wasn’t her fault, but you would have expected a little more help from the airline – even some suggestions on where we could stay, what we should do etc etc. Luckily for us, my wife’s brother lives in Bangkok and he was able to help us organise somewhere to stay.

The first thing I did was gain access to an Internet connection, when on myt first port of call was my travel insurance company – I won’t say much about them now, but let’s just say, the first call I was told to ring my broker as they are being told they are not covering anyone for this Volcanic event.

So now 3 days into my extended stay things are starting to look up – but I have to admit, Bangkok city isn’t the place to stay with a 2 year old. There’s very little to do after spending more than 10 days here already added to the fact that a lot of the main shopping areas are closed because of the Red Shirt protests.

My baby turns 3 on Sunday, we had a party organised for her that she still talks about – looks like it will be a small happy day with the 3 of us! :)

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