Plume from eruption of Chaiten volcano, Chile,...
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If you haven’t read my last blog post, you should do now – http://www.tomdoyletalk.com/2010/04/22/getcover-insurance-getcover-ie-give-me-the-run-around-after-flight-cancellation/

I finally got a response to my email from the claims department of GetCover insurance. And here it is :

“I am sorry to advise you that unfortunately there is no cover under the travel insurance policy as the disruption to air traffic due to the volcanic ash cloud is not a named peril on your insurance policy and therefore I cannot consider the expenses you will incur to get home from your trip.”

This really makes my blood boil, so with every insurance policy we take out in the future, should we mention every possible event that could lead us to requiring assistance from our insurance company? Must I state that I may possibly fall over a broken footpath and fracture my arm to ensure that I’m covered??? Where do these people get off??

More annoying is how they clearly omit the part about the local government directive as if that part didn’t exist in their policy document. This is a clear case of urine extraction.

Looks like it’s going to be a long road ahead!

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